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2022/08/16 (2022/08/16) |
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Jenny Loucas, pictured here in one of her recent holiday snaps, wearing one of the dresses that she’ll never see again Jenny Loucas scrolls through photos of her 40th birthday celebrations in Greece, knowing that much of the clothes and jewellery she had worn in the pictures are lost for good. For while she had enjoyed a wonderful holiday, her luggage then disappeared after she had checked it in for the flight home to London Gatwick. "I had such a lovely time, but came back to a low," she says. "I look back at some of the pictures and think, ’oh no, that was in the bag too’." Two months later and Easyjet has confirmed that her luggage has been permanently lost. "We are very sorry for the loss of Ms Loucas’s bag, and we understand the frustration this will have caused," an Easyjet spokeswoman told the BBC. As newspaper headlines and social media posts around the world have shown in recent months, Ms Loucas’s case is far from unique, with some commentators calling it "the summer of lost luggage". The situation has been blamed on staff shortages both at the carriers, the airport security staff that have to scan all the checked-in luggage, and the ground handling firms that are typically employed to get all these suitcases and bags onto the planes and then back to the carousels.
Lost luggage has been piling up at airports around the world With many of these teams seeing redundancies during the pandemic, they now can’t cope with the pent-up demand to go abroad on holiday again. It has led to images of hundreds of missing suitcases piled up in warehouses. And one insurance firm, Spain’s Mapfre, said that the number of passengers reporting missing luggage this summer was 30% higher than in 2019, the last year of normal travel before the pandemic. While no global estimates are yet available for the volume of delayed or lost luggage so far this year, data for 2019 shows that the problem has always existed. That year 19 million bags and suitcases were late arriving around the world, and 1.3 million were never seen again, according to an annual report by SITA, a provider of baggage management software. Add luggage being damaged or pilfered, and 5.6 items per 1,000 passengers were "mishandled". To try to keep tabs on their items of luggage, a growing number of passengers are turning to technology. Apple has reportedly seen a rise in sales of its AirTag tracking device. The AirTag works by sending out a secure Bluetooth signal that can be detected by nearby devices in the Find My network. These devices send the AirTag’s location to the iCloud, allowing the user to go to the Find My app and see it on a map. In other words, you can see exactly where your missing suitcase is, via your smartphone or computer. In an article last month by Bloomberg, one man who travelled from California to Scotland for a wedding was able to see his luggage go to Toronto, Canada, and then Detroit. Source article 나의 논평 ☕☘ |
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